OverviewCombine Enterprise Systems Engineering with Hands On Customer Delivery.Join Esri's Professional Services team and work directly with mission driven customers to design, deploy, migrate, troubleshoot, and optimize ArcGIS Enterprise environments. You'll combine hands-on ArcGIS expertise with enterprise IT knowledge across operating systems, cloud, containers, databases, storage, authentication, security, high availability, and disaster recovery. You'll help customers navigate complex technology environments while building scalable and resilient enterprise GIS solutions.Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands, CA area for this position. ResponsibilitiesDesign and deploy ArcGIS Enterprise environmentsSupport enterprise migrations and modernizationTroubleshoot complex platform and infrastructure issuesWork across Windows, Linux, cloud, and containerized environmentsSupport high availability and disaster recovery strategiesConfigure and optimize enterprise ArcGIS systemsCollaborate directly with customer technical teamsProvide guidance on deployment practicesSupport advanced upgrades and enterprise system changesHelp customers adapt their ArcGIS environments as technical needs evolveRequirements5+ years of professional experience implementing and supporting enterprise GIS systemsExperience administering ArcGIS EnterpriseFamiliarity with troubleshooting technical issues in server-based systemsDemonstrated ability to consistently apply a systematic, best practice driven approach to system engineeringAbility to clearly communicate technical concepts to customers, executives, and technical and non technical audiencesAbility to travel up to 25%US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibilityBachelor's degree in geography, computer science, mathematics, Geographic Information Systems (GIS), or STEM related fieldRecommended QualificationsMaster's degree in geography, computer science, mathematics, Geographic Information Systems (GIS), or STEM related fieldKnowledge of or interest in additional ArcGIS technologiesPractical experience with one or more major cloud providersExperience with scripting and/or programming languages such as shell scripting, Python, PowerShell, or similarSystem administration experience with Windows, Linux, and/or Kubernetes platformsKnowledge of or interest in networking concepts including TCP, TLS, DNS, firewalls, and proxy technologies#LI-SS2#LI-OnsiteTotal RewardsEsri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.A reasonable estimate of the base salary range is$84,240—$142,480 USDThe CompanyAt Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
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