Job Description

Requisition No: 885723 

Agency: Financial Services

Working Title: OPS Senior Word Processing Systems Operator

 Pay Plan: Temp

Position Number: 43350018 

Salary: $17.00 per hour 

Posting Closing Date: 10/30/2026 

Total Compensation Estimator 

*****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY*****

WORKING TITLE:  PART-TIME OPS SENIOR WORD PROCESSING SYSTEMS OPERATOR

DIVISION: CRIMINAL INVESTIGATIONS DIVISION

BUREAU:   INSURANCE FRAUD

CITY: TALLAHASSEE

COUNTY: LEON

The Criminal Investigations Division encompasses all law enforcement and forensic components residing within the Department of Financial Services. This advertisement is for the Bureau of Insurance Fraud. This advertisement is for a PART-TIME OPS SENIOR WORD PROCESSING OPERATOR position which is a NON-SWORN position.

Click here for additional information about the Department of Financial Services, Criminal Investigations Division.

SPECIAL NOTES:

TO APPLY FOR THIS POSITION, SUBMIT A STATE OF FLORIDA EMPLOYMENT APPLICATION VIA PEOPLE FIRST  AND SUBMIT A SUPPLEMENTAL APPLICATION TO THE FOLLOWING EMAIL ADDRESS:   cidhiring@myfloridacfo.com

Click here for Supplemental Application.

This supplemental application MUST be received no later than five (5) business days after the closing date of this advertisement in order to be considered for this position.

To maintain fairness and integrity, applicants are required to provide honest and authentic responses during all stages of the evaluation and selection process. Applicants must rely on their own personal knowledge, thoughts, and impressions. A candidate’s use of  Artificial Intelligence (AI)  tools at any stage of the process is  strictly prohibited and will result in  disqualification for the position. 

QUESTIONS

Job Line Phone number: (850) 413-4063.

Requirements:

• High School Diploma or equivalent.
• Proficient in using Microsoft Office Products (Word, Excel, Outlook, etc.)
• VALID Driver’s License from the Florida Department of Highway Safety and Motor Vehicles by time of employment.

Preferences:

• A degree from an accredited college or university.
• Special consideration may be given to eligible candidates who have bilingual verbal and written skills that meet a critical need of the agency’s mission.
• Experience working in law enforcement agency, law firm, fire service industry, or government investigative agency.

REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of correct spelling, punctuation, and grammar usage.
• Knowledge of letter, report, and tabular formats.
• Skill in typing. Ability to operate word processing equipment.
• Ability to use correct spelling, punctuation, and grammar.
• Ability to type letters, memoranda, and other standard business forms in correct format.
• Ability to proofread typed material for typewritten and grammatical errors and to make necessary corrections.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively. Ability to establish and maintain effective working relationships with others.
• Ability and skills to effectively work in Microsoft Office Suite, to include Word, Excel, and Outlook.

Candidate Profile (application) must be completed in its entirety. Please read below:

• Please include the names and phone numbers for the supervisor(s) and/or Human Resource Department for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.

• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. It is unacceptable to use the statement “See Resume”.
• Each field (address, city, and state, dates, phone numbers, etc.) should be completed.
• If claiming Right to Interview, candidate MUST attach a copy of your official layoff letter when applying.
• Upon the selection of the top candidate, a current supervisory reference contact will be required.

Experience and education requirements must be met at the time of application submission to be considered.

The salary for this position will be $17/hour for no more than 20 hours per week; Monday-Friday between the hours of 8 am-5 pm. Schedule must be flexible.

Employees of the Department of Financial Services are paid on a monthly pay cycle.

This position requires a security background check, including fingerprint as a condition of employment.

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE OFFICE.

WHAT IS THE SELECTION PROCESS?

Selection is a three-to-six-month process where the successful applicants MUST PASS the Oral Interview, CJSTC background prior to beginning.

If selected for an interview, interview will be conducted in person.

BRIEF DESCRIPTION OF DUTIES :

Incumbent of position is a member of DFS’ Disaster Response Team and, in that capacity, may be required on short notice to perform duties and necessary attendant travel in support of disaster relief efforts.

*Types draft and final reports. This may include reviewing reports, memoranda, interviews, and other documents of a legal nature.

* Reviews suspected fraud referrals for purposes of entering and linking information. This includes using confidential databases to gather information to confirm the identities of subjects and verify information.

*Assist as office receptionist. Receives and routes telephone calls.

* Assist in providing assistance with search warrants with evidence logging, sketching diagrams, and taking photographs.

* Performs related duties as required.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

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