Bilingual Phone Operator (English/Spanish) Job at The Zafran Law Group, Philadelphia, PA

  • The Zafran Law Group
  • Philadelphia, PA

Job Description

Job Description

Job Description

Benefits:

  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Health insurance
Job Overview:
Zafran Law Group is seeking a dedicated Bilingual Phone Operator to join our team. The ideal candidate will be the first point of contact for clients and visitors, ensuring a professional and welcoming atmosphere.

Responsibilities:
- Manage a high volume of incoming calls and route them to the appropriate staff members
- Greet clients and visitors with a friendly demeanor and direct them appropriately
- Assist with clerical tasks 
- Maintain a tidy reception area and assist with office supplies
- Assist with incoming and outgoing mail and deliveries
- Support Spanish speaking clients in directing their calls to the appropriate team members

Requirements:
- Proven experience as a Phone Operator or similar role
- Excellent computer literacy, including proficiency in Office
- Strong organizational skills with the ability to multitask effectively
- Exceptional phone etiquette and communication skills
- Familiarity with legal environment is a plus
- High volume call center experience is a plus
- The right candidate must be willing to be in person full-time

Salary range is $18 - $22 per hour
Employment is contingent upon successful completion of a background check

Apply now to be part of our dedicated team!

Job Type: Full-time

Schedule:
  • 8am - 4pm
  • Monday to Friday

Job Tags

Hourly pay, Full time, Work at office, Monday to Friday

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