Job Description

We are looking for a reliable Administrative assistant to assist in the daily operations of our Admin department. Highly organized and experienced Office Manager / Human Resources Manager to oversee the administrative and HR functions for a network of fast food restaurants. This role requires a dynamic individual with strong leadership skills, attention to detail, and the ability to effectively manage HR responsibilities, office operations, and ensure a positive work environment across all stores. The ideal candidate will be adept at managing multiple tasks and maintaining seamless communication between different teams.

In office role

Key Responsibilities

1. Recruitment & Staffing- initially screen candidates for management review
2. Employee Relations
   • Act as a point of contact for employee concerns and conflicts, ensuring fair resolution and adherence to company policies.
   • Foster a positive workplace culture across multiple store locations.
3. Performance Management
   • Send weekly emails to store managers showing the weeks performance using a template already created.
   • Ensure managers are having their teams complete the required trainings when new products are available.
4. Compliance
   • Ensure adherence to local, state, and federal labor laws, including payroll, benefits, and other HR-related policies.
   • Maintain records related to employee performance, attendance, and disciplinary actions in compliance with company policies using our online system.
5. Payroll Support
   • Use the online system for timecard reconciliation and process accurate and timely payroll for all store locations.
   • Send weekly payroll to the payroll company.
6. Credit card Reconciliation
   • Review chargebacks per store and dispute with the merchant

Requirements

• Proven experience as an Office Manager, Human Resources Manager, or similar role in a retail or multi-location environment.
• Strong understanding of HR practices, labor laws, and employee relations.
• Excellent organizational and multitasking skills with the ability to manage responsibilities across multiple locations.
• Strong communication and interpersonal skills, with the ability to work with diverse teams.
• Proficiency in Microsoft Office Suite: Word, Excel
• Knowledge of Quickbooks a plus

Paid time Off

Paid Sick leave

Employee discounts

Buffalo Wild Wings GO is a scaled-down, faster version of the restaurant designed for takeout and delivery orders, featuring a limited menu and digital ordering for convenience. Unlike the traditional sports bar, these locations have a smaller footprint and less seating, focusing on a quick-service model to provide crispy wings and game-day favorites to customers on the go

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